Our Promise to You PDF Print E-mail
4-point-promise

OUR 100% CUSTOMER SATISFACTION GUARANTEE*

We're confident that you'll be satisfied with our design, that we offer a 100% money back guarantee on our logo designs!  If at any time you are not satisfied with the process and no longer wish to use our services, just ask us for your money back and we'll issue a prompt refund.  No questions asked, no complaints.

*The lone stipulation we make in our guarantee is that once you have accepted a final logo design from us you give up your right for a refund.

Due to the prolonged nature of working on CMS coding, we cannot offer a 100% money back guarantee on our website design.  However, we will work to ensure that your needs are met to the best of our abilities.

NO CLIP ART/UNIQUE ART GUARANTEE

Under no circumstances will you see us  using clip or rehashed art.  We do not use clip art in our designs, ever.  We will also not use artwork from our previous designs in your order.  Each logo design is crafted to your specifications and create the artwork from this, even down to the fonts (and in many cases, we use fonts created by our sister site, Megami Fonts).

FILE AFTERCARE GUARANTEE

Should something happen to the data disc we provide with your order, simply contact us and we'll provide a replacement at no charge.

 

Questions?

If you have any questions, please don't hesitate to call us at:

(888) 634-2646

or (571) 308-8029 in the DC Metro Area

or email us or tweet us @incstone!