Why Go With Us?
The question that often comes up is: why go with a logo design company? After all, can't you just get a logo on eBay for dirt cheap? Or maybe just sink some money into one of those logo design programs that costs just as much? Or possibly commission one of those logo contests? Obviously you don't have to go the hyper-expensive marketing firm route, and you don't want to spend a king's ransom on your logo. Happily, we here at Incstone Design provide a third path in all that, but that poses the next question: why the middle of the road?
That can be answered twofold. The first point is, quite simply, when you go with us, you're not going with "middle of the road." You're working with a firm that is, like you, a small business and one that is dedicated to working with companies like yours. We don't have multi-billion dollar accounts that get priority over yours; when you work with us, you are the client and you get our full attention. We won't sell you a bill of goods for what we think you should want, we give you what you want. There's a phrase for that - customer service - and the Incstone Design staff knows this phrase attentively.
As for the second reason, it all goes down to the old adage: you get what you pay for. Sure, you can go with a cheap logo program, but are many others...and to be honest, do you want your logo to be the exact same as that of your competitor, who bought the same program...or any of the hundreds of others who bought it? Each company deserves an identity as unique as their business and 1000 prefab templates just really doesn't count as unique. Additionally, many of these programs only produce low-level graphic images, which might be passable for printing on a home printer, but completely unsuitable for professional business cards and stationary. Lastly, while many of these programs are easy to work with and simple in design, they also can't perform the same standards as that of a designer's tools.
So why not go with a logo contest? Again, this is where you're likely to get burned. Granted, again, it's an inexpensive choice - but so is using band-aids on a broken arm. The truth is, when it comes to these methods, they're usually done by people who are working more for the money and thrill of recognition rather than ensuring you have the best design possible. They usually don't provide multiple formats and all you get is that single logo that was chosen as the winner - regardless of whether it was in the format you needed or not. You also have no real way of contacting the logo designer for additional work (as everything is brokered through the contest site) and of course, this doesn't cover stationary designs or other services you may require. Lastly, the logo design contests are often infamous (with great justification) of being "copiers' dens" where designer A's winning bid for contest B on site C is nothing more than a rip-off of designer X's winning design for contest Y on site Z.
But what about eBay, you ask? Nothing wrong with that; the site is an auction firm and was designed with the intent of the buyer trying to bid for the lowest possible price. Unfortunately, this doesn't work out so well when it comes to professional services. The eBay sellers tend to not offer all the formats you may need (one in particular only offered your logo in JPEG, GIF and bitmap - two outdated and one largely obsolete format). Very few of them offer stationery services, and almost none of them offer website design. As for backing up your design, none of the ones I came across did so, nor did they offer the file aftercare and help services that we at Incstone provide.
So it comes back to us and what we can do for you. Here at Incstone, we have what we call the Four Point Promise. We hold these tenets to be important to us and all staff members abide by these rules:
- 100% Original Art. Under no circumstances will you see us using clip or rehashed art. We do not use clip art in our designs, ever. We will also not use artwork from our previous designs in your order. Each logo design is crafted to your specifications and create the artwork from this, even down to the fonts (and in many cases, we use fonts created from our sister site Megami Fonts).
- We Work for You. That means that until you get what you want, we're not done with the job. In short, if you're not happy, we're not happy. It also means that we promise to give you the formats you need, from the basics of JPEG and GIF to the state of the art SVG and AI files, and we'll include guides on how each can be used. But it also means that we're available for file aftercare - should you ever have a problem with your files, just contact us and we'll do our best to help you, whether it's a week after the sale or a year. And lastly, should something ever happen to your files, we'll provide a replacement...at no cost.
- The Buck Stops Here. Our 100% Money Back Guarantee means just that: if you aren't satisfied with how the development process is going, just ask for your money back and we'll refund the money promptly, no questions and no hidden fees. (The only stipulation we make is that once you have chosen a final logo design, you give up your right to a refund.) Furthermore, we don't charge extra for the extra work. In the industry, it is common to charge for extra colors, extra revisions, etc. etc. etc. Not with us. We charge a flat rate - what you see on the receipt is what you get charged. Period.
- Proudly Made in the US of A. Our parent company, Megami Studios LLC, is a 100% American owned and operated company. We're also Veteran, Minority and Woman owned as well. That doesn't mean that we have anything against foreign designers (in fact, we draw a lot of inspiration from them and their impressive talents). What it does mean is that we're not going to farm out your design to someone in Kuala Lumpur for pennies and rip them off. We take pride in our work, locally crafted, and locally done. Our toll-free line rings in our headquarters in Virginia, not halfway across the world. In short, we're here and we're working for you.